We have a ‘No Refund’ policy. 

Return & Exchange:

At ARISTOS, we are committed to ensuring the highest level of service. Whilst we hope you are delighted with your order, we do not offer any return of exchange under normal conditions. We only offer Conditional Exchange. We will only exchange any product(s), if the product(s) received has any kind of manufacturing defect. Contact us by emailing images of defected product at * jo bhi website ho* within 48 hrs of delivery. After our customer care team reviews the product, you will be offered an exchange with same price value product.

Eligibility criteria for a return

• If your item arrived in defective / damaged or incorrect / incomplete condition, a refund against return will be issued.

• Incorrect product has been delivered.

• The product received is incomplete

* Non eligibility criteria for a return*

• Return if the item is “No longer needed” or “Changed my mind” or “no technical reason but just want to cancel the order” or “you do not like the product after opening the package’* any other reasons listed apart from the ones listed in ‘Eligibility’.

• Any Made to order or Customized orders can not be returned. All ‘Made to orders’ /Customized orders are shown to the customers before dispatching/shipping out the orders. This is done to ensure that customers get what they ordered. Only after the quality check and approval from the customers, products are shipped to them.

• Any orders where a customer has been given a special discount as a favor can not be returned.

• ARISTOS does not cater returns reported after the first 48 hours of delivery.

• If a product is returned to ARISTOS in an inadequate condition or if the product is tempered, damaged or the care instructions have been violated, we reserve the right to send it back to you or refuse to issue the exchange.

• Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.

Order cancellation

A customer may cancel their order anytime before it is processed by sending an order cancellation request to * jo bhi email ho* However, Cancellations is not possible after 24 hours of order placing or once an order has been dispatched. ARISTOS may cancel orders for any reason. Common reasons may include: The item is out of stock, pricing errors or credit card payment is declined by the issuing financial institution.

Sale

Items bought on sale cannot be exchanged and refunded. Items shipped wrongfully in sale and/or defected items sold on sale will be exchanged. Shipping and handling or exchanges is non-refundable.